The following policy applies to FelCor Lodging Trust Incorporated (“FelCor”), this web site and any other site owned and/or operated by or on behalf of FelCor (the “Site”). FelCor is committed to protecting the privacy and security of its online visitors. This statement discloses the information gathering and dissemination practices of FelCor. This privacy statement, however, does not cover FelCor’s offline privacy practices.
When you visit the Site to view any pages, read company information, or use any links, you do so without telling FelCor who you are and without revealing any personal information. While FelCor does not collect identifying information about visitors to the Site, standard software designed to track the activity on this Site may be implemented. This allows FelCor to better understand how many people use this Site and which pages and features are most popular. The information collected and stored from your use of the Site is limited to: (a) the name of your Internet Service Provider; (b) the website that referred you to the Site (if any); (c) the date and time the pages were accessed; and (d) the page or pages that you requested.
There may be instances in which you may elect to provide FelCor with personal information. If you fill out one of the request forms or send an e-mail, you are transmitting the information that appears in the form or the body of the message. This will typically include information like your name, mailing address, e-mail address, the kind of request that you are making, and any other information necessary to fulfill your request. This is always at your option only; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly, or to provide services to you and to communicate with you. By submitting such information to FelCor, you represent that any such personal information will be accurate, current and complete and that you will notify FelCor of any changes or errors pursuant to this privacy statement. Based on such representation, FelCor will take reasonable steps to ensure that such personal information is reliable for its intended use, accurate, complete and current. FelCor will not sell or provide any personal information collected from the Site to third parties for any other purposes, including solicitation purposes, except that FelCor may share personal information gathered online with its accountants, attorneys, affiliates, contractors or consultants for the purposes of performing services or any internal business purpose and also may divulge personal information if such information is required for FelCor to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or applicable law or if FelCor believes that you have commit unlawful acts or acts that may endanger the health or safety of another user or of the general public.
In addition to the online information that you voluntarily provide to us, the Site may use cookies and retain cookie information separately or with the information that you provide online. A cookie is a small piece of data assigned to the browser on your computer when you visit a website. FelCor may use cookies for various purposes such as maintaining continuity, gathering data about the use of the Site, storing preferences or recognizing return users. Your web browser may alert you or permit you to refuse, disable or delete cookies. If you refuse cookies, you may not be able to use certain features or services on the Site. For example, cookies may be used to help complete or record a request for information or combined with your other data so that FelCor may retain online information for your use in subsequent sessions.
FelCor may offer electronic notices and emails to those persons who have provided their email addresses. You will only receive a notice or email if you agree during submission of a request or directly from our notice sign-up form to receive these items. Unsubscribe instructions (including a functioning reply electronic mail address and a link to an electronic “opt-out” mechanism on the Site to reply with your request for removal) may be included in each electronic notice and email or on the Site. If you prefer not to receive information from FelCor either by email or postal mail, please let FelCor know by sending an email at information@felcor.com or clicking on the following link to “Unsubscribe” using the electronic opt-out mechanism on the Site UNSUBSCRIBE ME. Please be sure to include in the subject line "unsubscribe me" and your full name, email address, postal address and your request for removal. Please note that FelCor will diligently process your request but it may take up to 10 days to become effective.
FelCor is concerned about the safety of children when they use the Internet, and understands that children may not understand all the provisions of this privacy statement or make informed decisions about the choices that are made available to adult users of the Site. FelCor encourages parents and guardians to spend time with their children online and to be familiar with the sites that their children visit. However, the Site is not directed to children under the age of 13, and FelCor will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If FelCor becomes aware that a person is under the age of 13 and has provided personal information without prior verifiable parental consent, FelCor will remove his or her personal information from the Site after its receipt of the parent’s written notice or other actual knowledge.
The Site may contain links to sites other than those web sites owned or operated by FelCor. Those web sites may have their own privacy policy, or no privacy policy at all. FelCor has no responsibility for those web sites and provides these links solely for the convenience of the Site users. Such links may be to advertisers, content providers or other companies. These web sites may send their own cookies to you and may collect information and use it in a way inconsistent with this privacy statement. FelCor encourages you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your personal information. FelCor does not control the content that appears on these web sites and takes no responsibility for their content, nor should it be implied that FelCor endorses or otherwise recommends such web sites or the products or services offered on such web sites.
You can ask FelCor by email to information@felcor.com for a summary of any personal information that has been retained about you. FelCor will send such information for review only to the email address that is maintained on file for the name that is associated in its database for such information. If at any time you wish to correct, amend, update or delete your personal information from FelCor’s database, please contact FelCor by sending an email to information@felcor.com and include your email address, full name and postal address.
No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of FelCor to intercept or access transmissions or private communications unlawfully. FelCor will take reasonable precautions to protect any personal information submitted to it from loss, misuse or unauthorized access, disclosure, alteration or destruction; however, FelCor cannot guarantee or warrant the security of any information that you transmit to us. Any such transmission is done at your own risk. If you choose to visit the Site, your visit and any dispute over privacy is subject to this privacy statement, including but not limited to limitations of damages and application of the law of the State of Texas. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL FELCOR OR ITS AFFILIATES, CONTRACTORS AND CONSULTANTS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THIS SITE, EVEN IF FELCOR OR ITS AUTHORIZED REPRESENTATIVES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE EXCLUSIVE REMEDIES PROVIDED UNDER THIS PRIVACY STATEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
FelCor may change this privacy statement at any time. Any changes or updates will be effective immediately upon posting to the Site. The effective date of this privacy statement, as stated below, indicates the last time this statement was materially changed. Checking the effective date below allows you to determine whether there have been such changes since the last time that you reviewed the statement. By your use of the Site, you signify your acceptance of this privacy statement. If you do not agree to this privacy statement, you are prohibited from using the Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept these changes accordingly.
This privacy statement was last modified on August 11, 2005.